Q: When will delivery be made?

A: Backloads are normally the same day or the next day from the pickup.


Q: How much notice do I have to book a Furniture Removal?

A: Prefer 3 to 4 days prior to the move but we can arrange last minute jobs for the same day or next depending on our workload. 

Q: What should I do if my moving date changes? 

A: Please send us an email. This shouldn't be a problem as long as we are not fully booked on the changed date.

Q: Do I need to take Moving Insurance?

A: To ensure your belongings are as safe and secure as possible it will be a good idea to have insurance as being transported on a Furniture Removal Truck does have risks.


Q: What happens if I go over an hour for moving?

A: We charge to the nearest 15 minutes after the 1st hour.

Q: How long does it take to move house locally?

A: As you can imagine, every household has more or fewer items. 

So you can get an idea for a standard household with good access.

1 bedroom takes around 1 hour
2 bedrooms 2 hours
3 bedrooms 3 hours

With 3 bedroom houses or more we do recommend 3 men.

Q: How long does it take to load and unload the Moving Truck on a Long Haul Move?

A: To get an idea of loading and unloading times with a standard household and good access with 2 men.

1 bedroom takes around         1.0 hour to load       1 hour to unload
2 bedrooms 1.0 -   1.5 hours load       1 hour to unload
3 bedrooms 1.25 - 2.0 hours load 1.0 - 1.25hrs unload
4 bedrooms 2.0 -   2.5 hours load 1.5 -   2.0hrs unload


Q:  Do you work on a weekend?

A:  We operate from 8.00 am to 5.00 pm -7 days a week.

Man and Van

Q: Do you offer a Man and Van Service?

Yes, we do at an excellent rate around the Auckland area. For more information please view here.

Moving Accessories 

Q: Do you provide moving blankets for the furniture and whiteware?

A: Yes, all trucks come with moving blankets ties, and trolleys.

Packing Materials

Q: Do you sell Packing Materials

A: Yes we do. Please click here to view. 

Packing Service

Q: What Packing Supplies Do I need to pack my house?

A: To see the Packing Supplies we recommend them for different-sized households varying from Studio Apartments to large households.          

Q: Do you have a Packing Service?

A: Yes we have a Packing Service. We can also arrange packing materials to be delivered to your door.

Q: What Packing options do you offer?

A: You can pack your belongings yourself or we can pack some or all of your items. We can also unpack your items at your new address.

Q: Do you provide Packing Advice?

A: Yes we do. Please check out our information in our blog posts.

Q: Do I need to empty my drawers for moving?

A: Clothing and non-breakable items are fine to be left in the drawers, but please remove any delicate or breakable items.

Q: How do I pack my Fridge Freezer?

A: Moving locally the fridge is usually the last item that goes on the Furniture Removal Truck and is the 1st item to come off.

The fridge needs to wait for at least 1/2 an hour for the gas to settle before turning the fridge on at the new address.

Please have all the food from the fridge removed. Frozen food in the freezer can stay in the freezer if it is going to be used at the new address.

Q: Will the moving guys unpack for me?

A: Yes the Moving guys can unpack your items for you. Please let us know before the move that you will like this service done for you. 

Q: Will the moving guys dismantle and re-assemble my bed and furniture?

A: Yes the guys can do this service. Please let us know before the move that you will like this service done.


Q: When do I need to make the deposit?

A: The deposit will be sent out 7 days before your move.

Q: What payment methods do you accept for Furniture Moving?

A: We accept Cash Internet Banking or online banking from the invoice. 

Visa or Mastercard - on completion of the job.

Clients going into storage are required to pay before unloading into the storage unit.

Service Areas

Q: What areas do you service in New Zealand?

A: Easy Move Furniture Removals service as far as Cape Reinga to Wellington and everywhere in between in the North Island. Targeting all areas like Hastings, Napier, Wanganui, and Thames. We can move you inter-island to places like Waiheke Island and Great Barrier Island or the South Island.

Q: What areas do you service in Auckland?

Furniture Moving Company services the Franklin District like Pukekohe, Pokeno, and Waiuku.

North Shore, West Auckland, South Auckland, East Auckland like East Tamaki, Botany Downs, Pakuranga, Bucklands Beach on regular occasions.


Q: Can you provide temporary storage if I need it?

A: Secured storage facility available in a safe, dry, and monitored location in Manukau and Pukekohe, Auckland.

Q: Can I leave the padlock or padlock key with the guys to lock/unlock my Storage Unit.

A: No, we do need you on-site if we are putting furniture into the Storage Unit. Padlocks and padlock keys are not the guy's responsibility to hold on to or post back to you in the mail. If the Storage Unit has been arranged with the Storage Company to open the storage unit for the guys and you will be on the other end that will be fine.

Trademe Delivery Service

Q: Do you offer a Trademe Delivery Service?

A: Yes we do, we offer competitive rates for Trademe items. For more information on this Trademe Delivery Service please view here.


A: How big are your trucks?

Q: We have Big trucks and small trucks, ranging in different sizes from 20cm2 to 60cm2.

Q: Does the truck size increase in the price?

A: No, we try to match the truck with your moving load to fit.

Q: What cannot go onto the Furniture Moving Truck?

A:  We cannot take the following

Animals Car Batteries
Charged scuba tanks Fertilizer 
Flammable liquids Fish tanks with fish inside
Guns and Ammunition LPG Bottles, Petrol, or Fuel. 
Oil Paint
 Marble - Granite or Slate   unless crated for transport


Q: What should I say to my Neighbours?

A: Let them know that you are moving so if they need to move their cars or need to trim a tree it is sorted before the truck turns up on the day.


Q: What happens if it is raining when moving house?

A: It will be a great idea to be prepared for rain on a moving day with the following.

  • Clean towels - to wipe down the furniture at the new address.
  • Tarpaulins - which the Movers can use to cover furniture from A to B.
  • Waterproof clothing. Just in case.
  • Large roll of plastic or old blankets - to protect the carpet and flooring.

Moving in the rain is not fun but the Movers will make sure to be extra careful in such conditions.